Sales Ethics Exam
Course Evaluation Template
11 ways to successfully interact with potential clients on LinkedIn
21st Century Prospecting
4 crucial hacks to drive the only sales KPIs that matter
5 Must-Dos for Successful Virtual Meetings
A Consistent Approach To The Hybrid Selling Environment
A podcast with Dr Rebecca Jackson - Episode 1 "The Motivation Trap"
A podcast with Dr Rebecca Jackson - Episode 2 "Emotional Intelligence" - Part 2 "Managing the emotions of others"
A podcast with Dr Rebecca Jackson - Episode 2 "Emotional Intelligence" Part 1, "Managing Yourself"
Achieving sustainable success in sales through stewardship
Adapting to Digital Trends in Sales
Adapting to selling from home
Adapting to working from home nearly one year on
Adapting your leadership style to build trust
ADHD in selling, harnessing the power
Adopting an integrated approach to measure salesperson performance
AI and use of technology in sales
AI in sales: threat, opportunity or this year's fad?
Alliances and Partnerships - the Red Bull of Innovation
Apprenticeships in Sales
APS Fellows Only: Lockdown to Looking Forward: Leadership, an unhealthy addiction
Becoming a trusted partner for account management excellence
Before restructuring the salesforce, think about Market Segmentation - the bedrock of commercial success
Better Values for Better Sales Results
Beyond Solution Selling - what's next for B2B sales?
Beyond the Script: Finding your own way of selling
Boost your wellbeing and performance in 2021
Build a strong personal brand with your social media profiles
Build a zero-headcount sales team and grow revenue through the channel
Building a culture of learning: Leading and living change every day
Building a Digital Selling Operation at Microsoft
Building a Healthy Sales Pipeline in B2B
Building a Winning Customer Team in an Ever-Changing Environment
Building high performing sales teams through a culture of accountability
Building Trust with Alliances Partners
Burnout - an occupational hazard in sales?
Buyer Behaviour - What are the key drivers in the decision making process?
Captivate your audience with honest, compelling stories
Client Experience Management: The low cost, high impact differentiator
Client Sales Conversations
Client Self-Sufficiency - The new threat to sales
Close Q4 strong: Buyer signals that move deals
Closing business over the phone
Closing with confidence - the deal closer's handbook
Coaching - comfort zone or trouble zone?
Coaching for sales success
Coaching in the New Normal
Coaching your sales team through personal change. Why is it important?
Communicating for a Purpose: Your Keys to Negotiation
Communicating remotely with sales teams
Communication Intelligence for B2B sellers
Confidence and its impact in the Sales Process
Connecting Emotional and Rational Pain Points
Connecting in the virtual world - how to remain human when presenting online
Connecting, collecting, or cashing in on LinkedIn
Consultative Selling
Contract Health - Winning and Delivering Better Large Complex B2B Contracts
Control, create, convert: the Triple-C strategy for sales success
Convincing and Memorable Winning Sales Presentations
CPD and the busy seller - Interviews with salespeople
Cracking the Code for Communicating Price Increases
Crafting compelling, customer-specific, value propositions
Create outstanding 3D customer experiences with AI: Authentic Interactions
Create outstanding customer experiences by Thinking In 3D!
Create outstanding customer experiences with uber culture
Creating a #Results-Driven Sales Culture
Creating a winning value propostition
Creating Differentiation through "belief" selling
Creating psychological safety
Creating Value Propositions with Valueology
Dealing with your competitors
Defining Your Online Influence
Delegating, motivating and coaching
Delivering predictable pipeline and revenue growth with the conversation operating system
Demystifying the RFP process
Demystifying the RFP process (RFP = Request for Proposal)
Designing Effective Sales Teams using the Belbin model
Determining sales performance
Develop Resilience – Creating a culture where people thrive
Developing a sales strategy which delivers competitive advantage
Developing Strategic relationships with major customers to grow the opportunity
Developing the mindset to keep control of self, situation and sales
Diagnosing, resolving, and managing issues within an established sales team
Differentiate Through more Powerful Presentations and Proposals
Digital Meeting Best Practice
Discover, manage and master your behavioural profile to fast track your sales
Do I need to know about change management to lead in sales?
Drive sales transformation with personal change management
Drive your CPD by reading the book "Selling Professionally "
Driving Up the Value of Your Products and Solutions One conversation at a Time
Effective client relationship management
Elevate your bid team with RHG's and JGA's Bid & Proposal Coordinator Apprenticeship
Elevate your sales game with a value-first LinkedIn profile
Email marketing and how it supports the sales process
Emerging Professionals Network (EPN) Information Video.
Engage, Empower and Enable your people with an UBER Culture
EPN Handy Flashcards
EPN Key Sales Skills
EPN Routes through sales
Ethics is Destroying Sales
Explore the ISP CPD Platform
Exploring the ISP Capability Framework Levels 5 & 6
Exploring the ISP CPD Platform V1
Facts Tell, Stories Sell: why storytelling works and how you should use it
Fearless Selling – how to see and seize opportunity when others just see threat
Fearless Selling – How To Succeed In A World Where Rejection And Failure Can Be The Norm
Financially Quantified Value Propositions for B2B
Fireside Chat with Neil Johnson
First line managers - your sales superheroes
Focusing your sales strategy in a changing world
Forget CRM, Think MCR! Maximise Your Customer Relationships!
Four drivers that are changing sales
Four Selling Mindsets : How do our customers want us to sell to them?
From ad-hoc to advantage: Building capability in your bid team
From close plans to mutual success: Elevating B2B sales outcomes
From Doer to Leader
From entry to expert - Advancing your sales career through apprenticeships
From frustration to partnership: How to get the most out of your marketing team
From insight to impact: Turning market insight into sales results
Get to know us, Inside the institute
Getting Sales Incentives Right
Getting to the top (by thinking like a CEO)
Grow your business through building trust with your customer
Guidelines for writing sales playbooks
Harnessing the power of sales apprenticeships to create better outcomes
Having a Difficult Customer Conversation
Help your sales teams Make Sales, Not Excuses
High Performance Negotiation
How a 112 year old traditional industrial company uses new technology & digitalization to drive sales
How apprenticeships support salesforce development
How behavioural preferences impact sales performance
How can personal brand build authenticity that attracts and retains talent?
How Can we Improve our Sales Processes?
How culture wins business
How data drives sales growth
How did I get here? A journey into Sales
How emotional intelligence unlocks sales performance
How ownership of your sales pipeline will help you deliver better results
How remote learning helps you stay ahead
How Royal Mail set up a sales apprenticeship scheme
How Sales works as an engine to support the whole organisation and not just clients
How Sales, Business Development, and Marketing can work in sync to drive business
How Schlumberger Partnered with APS to Create their Professional Career Program
How the best win: using bids to seal the deal
How the pandemic has changed the way we sell
How to appear like THE go to person in your industry!
How to apply world class marketing principles to your sales career
How to attract and keep your best sellers
How to be a proper sales 'finisher' and close deals with style
How to climb the sales league ladder and continue to be a high performer
How to create a compelling return on investment case
How to cultivate a growth mindset in sales
How to Deliver a First-Class Remote Presentation
How to deliver effective remote sales education
How to develop a PDP - Interview with HR & Coaching expert Suzanne Griffiths
How to develop the mindset to deliver extraordinary sales results
How to engage with millennial and gen Z buyers
How to get a seat at the customer's table - the role of a trusted adviser
How to Implement Social Selling Strategies into your sales department
How to increase the results from your cold outreach exponentially!
How to keep selling 'Customer focused' and 'Human'
How to maintain momentum in the sales process to shorten the sales cycle
How to make a successful move from salesperson to sales leader
How to make your remote selling presentation memorable 1
How to manage quotas in an unpredictable market
How to motivate your team in a challenging time!
How to own arguments and master negotiations
How to perform consistently when the scoreboard breaks
How to pivot your mindset after COVID
How to sell effectively, whatever the economic climate!
How to stop wasting time on worthless leads
How to take the pivot towards a digital sales model - Presented by ORACLE
How to use the ISP CPD Platform
Human-centred selling: confidence, connection and competitive edge
Humanising the sales mindset and approach
Hybrid selling - managing a virtual and in-person sales process
Impostor syndrome
Improving best sales talent
Improving pipeline management for more sales closings
Improving your Discovery Process
In Person vs Online? How to choose the best option when selling
Innovative ways to recruit and retain sales talent
Insights into the buyer’s mind – secrets revealed
Integrating Sales and Marketing functions
Intelligent answers: A new way to convince
Introduction to the Institute of Sales Professionals
Is marketing now the real driving force behind successful sales?
Is there an appetite for commercial sales training?
ISP NextGen Sales Foundations - Level Up Your Sales Career
ISP Public Sector Sales Group Launch
ISP’s response to Gartner’s 2030 prediction
Janice B Gordon: Buyer Centricity The Next Era in Sales
Keep it simple: winning tenders for public sector business
Key Account Management - 6 propositions for success
Key Account Management - KAM Club launch: Cranfield University and ISP collaboration
Key aspects of being a frontline sales manager
Keys to navigating change while driving sales and revenue growth
Leadership style insight for Sales Leaders
Leading Sales in high growth environments
Leading the Change: Updating the culture of an established sales team
Learn the secrets of using your voice and body to influence and persuade
Level 3 - An introduction email selling
Level 3 - Business environments
Level 3 - Closing
Level 3 - Commercial terms you need to know – Cashflow
Level 3 - Commercial terms you need to know – Costs
Level 3 - Commercial terms you need to know – Equity
Level 3 - Commercial terms you need to know – Profit Margin
Level 3 - Commercial terms you need to know – Revenue
Level 3 - Features, Advantages, Benefits Selling
Level 3 - Getting a response to your email
Level 3 - Getting your email open and read
Level 3 - Learning to Learn (featuring Kolb's learning theory)
Level 3 - Objection handling
Level 3 - Open, closed, and probing questions
Level 3 - Real salespeople talking about CPD
Level 3 - Resilience (featuring ERO)
Level 3 - Sales data
Level 3 - The 5 principles of sales presentations
Level 3 - The 7 stages of the sales process
Level 3 - The 7 steps of social selling
Level 3 - The Eisenhower Matrix
Level 3 - Virtual sales meetings
Level 3 - What is a SMART plan?
Level 3 - What is SWOT?
Level 3 - What is the DMU?
Level 3 - Why is commercial knowledge important for salespeople?
Level 3 - Why sales planning is important
Level 3 - Your PDP
Leveraging your imposter syndrome
Lifestyle habits for success in selling
LinkedIn: Learn what to post, and what works for sales
LIVE EVENT: The future of Sales - Creating A Memorable Sales Experience (Gavin Scott, World-Class Customer Experience Coach, Memory Expert & Author)
LIVE EVENT: The future of Sales - How To Stay Relevant In An Ever-Changing World (Justin Leigh L.ISP, Founder of Focus4Growth)
Make your marketing work by Thinking in 3D!
Making Strategy and Planning a competitive advantage
Making the most of your Apprenticeship Levy
Manage your mindset to encourage, resolve, and close the deal
Managing pipeline optimisation
Marius Barnard: How not to Choke
Mastering Remote and Virtual Selling
Measuring Salesperson Lifetime Value - Positive actions to reduce costs and increase revenues
Men’s Mental Health Matters
Mental toughness - the secret ingredient of your success and wellbeing
Mental Toughness in Sales - Is this your superpower?
Mental toughness in sales: Is this your superpower?
Mentor Moments: "Questioning - with Patrick Joiner"
Mentor Moments: Closing with Paul Cruise - five steps to success
Mentor Moments: Competitive Bidding with Cathie Moreira
Mentor Moments: Meeting preparation with David Bill
Mentor Moments: Negotiation with Justin Leigh
Mentor Moments: Prospecting with Alex Abbott
Mentor Moments: Resilience with Phil Jones
Meta-analysis on what drives sales performance
Mindset and mindfulness during challenges
Modern buyer behaviour: Adapting to B2B decision-making trends
Motivating a Sales Team in a Hybrid Working Model
Motivation
Navigating AI within an organisation - Integration, management and ethics
Navigating Procurement
Navigating the new Buyer-Seller dynamic, post-Covid
Negotiation fundamentals
NextGen acumen cards
NextGen customer communication cards
Nothing Happens Until Somebody Sells Something!
Optimising Your Sales Compensation Programme
Our USX (unique sales experience) - how to add value in an evolving buyers world
Outsourced sales - brand partners or guns for hire?
Overcoming obstacles to win: a lesson in handling objections
Overcoming the B2B sales and marketing crisis: Walking digital corridors safely and effectively
Pause, reflect, reset and go: Getting ahead of the game for 2024
Paying and incentivising salespeople in changing times
Peak performance Goals for 2021
Peak performance leadership, optimising your sales team performance
Phil Jones: Selling to Senior Executives Inside the brain of a CEO
Pick Fights! How to make your business/proposition stand out in a crowded marketplace
Pipeline Management for a successful 2025
Powerful Online Communications
Practical Remote Coaching
Prepare and present sales solutions
Pricing models: Selling vs Value realisation
Priority focus to kick-start sales growth in 2024
Profitable business development for consulting and creative professionals
Prospect to partner: identifying and closing gaps in the sales process
Prospecting with purpose
Psychology of sales
Push Back Against Post-Pandemic Procurement Pressure
Quarterly Business Reviews: 3 ways to unlock growth
Questioning and Qualification - How I Would Outsell You!
Rebuilding buyer trust - The value of personal brand
Recruiting key sales people - art, science or hunch?
Reframe stress and prevent burnout
Refresh your Value Propositions to stand out and stay ahead
Research insights
Resilience in Sales - Featuring ERO
Resilience you can use. Staying sales strong when it is tough
Resilient leadership in high performance environments
Sales & Business Development for Consulting & Creative Professionals
Sales & Marketing Fusion
Sales and business development in a volatile world
Sales apprenticeships: how to train your team effectively
Sales Cadence Driving Productivity For Greater Results
Sales contract management - how to create value
Sales Cycle Best Practice - New Thinking
Sales Executive Level 3 - CPD Knowledge Accreditation
Sales Executive Level 4 - Continuing Professional Development
Sales Executive Level 4 - Customer Engagement
Sales executive level 4 - Customer Experience Management
Sales Executive Level 4 - Customer Knowledge
Sales executive level 4 - Customer needs analysis
Sales Executive Level 4 - Ethics & Integrity
Sales Executive level 4 - Market knowledge
Sales executive level 4 – Negotiation
Sales Executive Level 4 - Organisational Knowledge
Sales Executive Level 4 - Proactivity
Sales Executive Level 4 - Product, Service & Sector Knowledge - Main Study Article
Sales Executive Level 4 - Product, service and sector knowledge
Sales executive level 4 - Propose and present solutions
Sales Executive Level 4 - Time Management
Sales Executive Level 4 Apprenticeship (SEL4)
Sales Executive Level 4 Apprenticeship is two years old – Terrible twos or model child?
Sales is a process not an event
Sales Methodologies and Sales Excellence
Sales Operations vs Sales Enablement
Secrets of Successful Sales
SEL4 - Closing Sales Part 1 of 4 Introduction - Buying Signals
SEL4 - Customer Engagement Part 1 of 5 Introduction and Self-Awareness
SEL4 - Customer Experience Management Part 1 of 2 Customer Experiences
SEL4 - Customer Knowledge Part 1 of 5 - Business Environments
SEL4 - Customer Knowledge Part 2 of 5 - Purchasing Motivations
SEL4 - Customer Knowledge Part 3 of 5 - Personality
SEL4 - Gathering Intelligence Part 1 of 4 Introduction - Definitions of intelligence
SEL4 - Negotiation Part 1 of 3 Introduction, Background, Planning
SEL4 - Organisational Knowledge Part 1 of 7 What is a company
SEL4 - Organisational Knowledge Part 2 of 7 - What is a brand
SEL4 - Organisational Knowledge Part 3 of 7 - Who are stakeholders
SEL4 - Organisational Knowledge Part 4 of 7 - Defining a purpose
SEL4 - Propose & present solutions Part 1 of 4 - Introduction to the Basics
SEL4 - Self-Discipline, Resilience & Self-Motivation Part 1 of 4 - An Introduction
SEL4 - Time Management Part 1 of 5 - An Introduction
Selecting & Assessing your Talent using Behavioural Profiling, Competency Assessment & Role Play
Selling in a complex B2B environment
Selling In A Market Of Shortage
Selling in a virtual world: Overcoming the challenges
Selling Professionally - series of short videos
Selling Remotely - Lessons from Microsoft Asia Digital Sales
Selling The Future
Selling through the camera: On-screen skills for proven results
Selling to public sector
Selling to the C-suite: Critical skills for senior salespeople
Selling with insight: Understanding customers to deliver more value
Selling with trust: How to win over today's sceptical buyer
Selling with trust: Winning in a sceptical market
Shortening the length of the sales cycle
Situational sales agility: a revolution in selling
Six actionable steps to preparing financially quantified value propositions
So you want to be a sales manager?
Sourcing Your Apprenticeship Training Providers
Starting conversations with your social network
Steve Jones: The 3 reasons people negotiate bad deals and how to avoid them
Stop Selling and Win more business
Strategies for developing high-performance sales teams
Sustainability: Seize the sales opportunities and manage the risks
Sustainable sales success: The inner game of continuous improvement
Systematically improving sales forecast accuracy
Tackling limiting beliefs in sales to master your mind
Taking command of your buyer's journey to create differentiation
Talent Recruitment
Targeting customers and qualifying opportunities
That's My Style, Diagnostics and Leadership Styles
The 4 Pillars of a High Growth Sales Organisation
The Art & Science of Selling
The best thing a salesperson can sell is a price increase
The client profiling playbook
The client retention playbook: Proven moves to protect revenue
The Critical Role Mental Toughness Plays in Delivering Sales Outcomes!
The drive towards ethical sales with purpose
The Emerging Professionals Network - Building the foundations for the future of sales
The essence of a good sales strategy: develop the right customers at the right time
The essential ingredients for successful negotiations
The fallacy of control: making sense of sales metric
The future of (not) selling
The Future of Marketing and Sales
The future of sales and the importance of inclusivity and diversity
The Future of Sales as a career (how to ensure your future is brighter than ever)
The Future Sales Manager - The impact to you and your customers
The 'golden hour' of sales communication
The Go-to-Market strategy of the future
The high-performing key account manager
The Imperative of Learning
The importance of Self-directed learning
The ISP sales capability framework and insights from the sales capability assessment
The Journey of the New Sales Person - 1 to 3 Year Plan
The Mindset of a Wimbledon Pro in the critical moments
The motivated seller: How self-awareness drives results
The power of apprenticeships
The Psychology of Selling
The role ethics and values play in sustainable growth
The role of AI in Sales
The Role of Personality in Sales
The secrets of building and managing a winning sales team
The seven winning habits of successful salespeople
The Top 5 Essential Sales Skills
The top challenges of selling to public sector and strategies to beat them
The Value Of Mentoring In Driving A Success Culture
Thirsty Thursday - Live EPN Event
To AI or not to AI
To sell is still human, and so is leadership
Top Tips for Public Speaking
Transform how you sell by harnessing the principles of account-based marketing
Trends defining the future of B2B sales
Trust: the growth engine of B2B customer relationships
Turbocharge your online selling with LinkedIn Sales Navigator
Turn potential stars into sales superheroes in record time!
Turning stumbling blocks into stepping stones
Turnover is Vanity, Profit is Sanity but Cashflow is King
UltraCreativity can help improve your mindset during difficult times
Unconscious behaviours that may be impacting your success
Understanding and managing brain chemistry and unconscious bias to drive revenue growth
Understanding the buying process and drivers in complex deals
Understanding the changes in customer buying habits
Unlock Account Potential to Survive Stagflation
Unlocking potential: Sales enablement for early careers sales talent
Upsell and Cross sell to increase sales
Using a value map to identify how your offer aligns with customer objectives
Using Cost Effective Technology To Improve Your Customer Journey
Using LinkedIn to supplement your sales outreach and engagement strategy
Using social selling to boost your business
Using stories to improve sales impact
Virtual Sales Coach insight
Virtual selling tips and advice
Want to stand out? Invest in Adaptive Intelligence
WBS SEH State of Sales 2025 Report: Key Findings
What are the best motivators for a sales team in 2021?
What are the new business models enabled by digital?
What do Buyers Value in Different Types of Sales Interaction?
What does the future consumer mean for Sales?
What is a Sales Person?
What is the current best practice for managing a pipeline?
What Is The Modernist View Of Sales Learning?
What Makes A Great Frontline Sales Manager?
What Not To Do When Prospecting
What's most important: our sales process, or our customer's buying journey?
Why a win/win strategy is often the best
Why clients "ghost" you and what to do about it
Why optimism is the secret ingredient to sales recovery and well-being
Why people buy from people - Understand your customer
Why referrals should be the mainstay of your top of funnel lead gen
Why sales should do their own prospecting and how to make it successful
Why sales training does not work .... and what to do about it
Why top sales professionals lead themselves first
Why you need to embrace two-faced strategies in the new era of buying
Why your corporate brand isn't enough
Winning Mindset to Succeed Through Disruption
Women in Sales - breaking down barriers
Women in sales - How to accelerate your career
Women in Sales - Part 2
Working From Home: Managing your Energy & Focus
Wowing your clients by speaking with impact
You had me at Hello
ISP Approved Content - CPD Application
ISP Self-Directed Study - CPD Application
The Sales Proposal Playbook
Bid Competitive Intelligence - Playbook
A Strategic Leadership Playbook for Sales Directors and Commercial Leaders
Sales Strategies - Article
Enhance leadership capability - Insight bite
Leadership In Context - Insight bite
Sales Leadership Psychology
Strategic Sales Leadership - Insight Bite
The Future of Sales Enablement
Top Sales Methodologies 2026 - Insight
Agentic AI in Sales - Insight
CRO Survival Guide 2026 - Insight
The Future of Knowledge Intensive Business Services - Insight
The Professional Sales Engine - Insight
Why commercial leadership looks different today: Part 1 of 6 - Insight
The leaders markets are listening to: Part 2 of 6 - Insight
Your market sees one company: Part 3 of 6 - Insight
People decide what they think about you before you speak to them: Part 4 of 6 - Insight
Visibility in the right places is rarely an accident: Part 5 of 6 - Insight
Where influence becomes commercial interaction: Part 6 of 6 - Insight
The Blockbuster Lesson: why commercial power follows distribution
Who owns this account? - A CRM comedy of errors
Check my voicemail: when persistence becomes harassment
Live pipeline or wishful thinking? A forecasting reality check
Show me the revenue: Marketing metrics vs the bottom line
Managing the ecosystem: When outsourcing replaces ownership
AI and the future of sales capability: Webinar recording
Leading through uncertainty: Sales lessons from the Galápagos Postman - Webinar recording
Reclaiming control of your time to unlock your true sales potential: Webinar recording
Beyond the Hype: Making AI Work in the Messy, High-Stakes World of Bidding
Scaling sales: How high-performing teams outperform individual stars
The Evolution of Psychometrics in Organisations - The Out of Office Podcast, Episode 2
The Behavioural Edge Behind Top Sales Performers, The Out of Office Podcast, Episode 3
Designing a Sales Process That Actually Gets Used
AI in Proposals Webinar
The Enlightened Sales Manager podcast episode 1
Hearing Isn't Listening: How to Make People Feel Heard
Strategic Thinking
Negotiation and the Psychology of the Buyer - The Out of Office Podcast, Episode 4
Accountancy, Entrepreneurship and Solving Problems - Pure Blue Ocean Customer Podcast, Episode 1
Decisions, Failure and Being Casually Professional - Pure Blue Ocean Customer Podcast, Episode 2
Revenue Growth Management and Maximising Potential - Pure Blue Ocean Customer Podcast, Episode 3
Leadership, Capability and Brave Decisions - Pure Blue Ocean Customer Podcast, Episode 4
Consistency, Authenticity and Challenger Brands - Pure Blue Ocean Customer Podcast, Episode 5
Coaching excellence: Turning sales managers into revenue multipliers - Webinar recording
Build and sustain client relationships to maintain and grow business
Developing a coaching culture within your sales team. Why and how?
Empowered to Perform - How Self-Directed Learning is Changing Sales Outcomes : Sales Leader Round Table
How emotions drive customer decisions - Part 1
How emotions drive customer decisions - Part 2
How to leverage social selling to successfully sell to the modern buyer
How to make your remote selling presentation memorable
Improving sales coaching - Part 1, Coaching best practice
Improving sales coaching - Part 2, Neuroscience in coaching
Insight-driven discovery
Level 3 - Commercial terms you need to know - Cashflow
Level 3 - Commercial terms you need to know - Costs
Level 3 - Commercial terms you need to know - Equity
Level 3 - Commercial terms you need to know - Profit Margin
Level 3 - Commercial terms you need to know - Revenue
Level 3 Learning- The 5 principles of sales presentations
Make your business/proposition stand out in a crowded marketplace
Mentor Moments: Episode One - Questioning
Mentor Moments: Prospecting with Alex Abbott - be genuine and win trust
NextGen customer communication
NextGen: Ambiguity
NextGen: Business acumen
NextGen: Cause and effect
NextGen: Creating clarity in times of uncertainty
NextGen: Financial literacy
NextGen: Opportunity in crisis
NextGen: Organisational knowledge
NextGen: Seen to exist
NextGen: Self-awareness
NextGen: Stakeholder
NextGen: Strategic communication
Optimise your LinkedIn profile from a sales perspective
Reducing work related stress & Improving mental health in sales
Reducing Work Related Stress in Sales
Sales Pipeline - Why it's more than just a number
Sales pipeline best practice
Sales Potential Unleashed
Sales transformation - Acceleration of sales growth - Part 1
Science on High Potential v High Performance - Part 1
Science on High Potential v High Performance - Part 2
SEL4 - Closing Sales Part 2 of 4 Communication Styles Preparation and Best Practice
SEL4 - Closing Sales Part 3 of 4 Avoiding Risky Closing Techniques
SEL4 - Closing Sales Part 4 of 4 Responding to a Decision
SEL4 - Collaboration and Teamwork Part 1 of 4 - Introduction, The Nature of Collaboration
SEL4 - Collaboration and Teamwork Part 2 of 4 - How Teams Are Built
SEL4 - Collaboration and Teamwork Part 3 of 4 - How Teams Develop
SEL4 - Collaboration and Teamwork Part 4 of 4 - How Teams Fail & Succeed
SEL4 - Commercial & Financial Acumen Part 1 of 3 Introduction & Managing Money
SEL4 - Commercial & Financial Acumen Part 2 of 3 Financial Success
SEL4 - Commercial & Financial Acumen Part 3 of 3 Finance and Sales
SEL4 - Customer Engagement Part 2 of 5 Customer Centric Approach
SEL4 - Customer Engagement Part 3 of 5 - Building Rapport and Face-to-Face
SEL4 - Customer Engagement Part 4 of 5 Non-Verbal and Verbal Communication
SEL4 - Customer Engagement Part 5 of 5 Written Comms and Sustaining Customer Relationships
SEL4 - Customer Experience Management Part 2 of 2 Customer Concerns
SEL4 - Customer Knowledge Part 4 of 5 - How you get it
SEL4 - Customer Knowledge Part 5 of 5 - How to use it
SEL4 - Customer Needs Analysis Part 1 of 3 - Introduction, Researching Needs, Needs Analysis with the customer
SEL4 - Customer Needs Analysis Part 2 of 3 - SPIN Selling
SEL4 - Customer Needs Analysis Part 3 of 3 - Observation and Listening, Influencers
SEL4 - Gathering Intelligence Part 2 of 4 - Information driven selling
SEL4 - Gathering Intelligence Part 3 of 4 - External sources of intelligence
SEL4 - Gathering Intelligence Part 4 of 4 - Managing internal sources of intelligence
SEL4 - Market Knowledge Part 1 of 4 - Introduction - Defining Markets
SEL4 - Market Knowledge Part 2 of 4 - Market Segmentation
SEL4 - Market Knowledge Part 3 of 4 - Criteria for Segments - Targeting
SEL4 - Market Knowledge Part 4 of 4 - Positioning - Re and De Positioning - Brand
SEL4 - Negotiation Part 2 of 3 Good Practice in Negotiation
SEL4 - Negotiation Part 3 of 3 Tactics You May Encounter
SEL4 - Organisational Knowledge Part 5 of 7 - Resources and capabilities
SEL4 - Organisational Knowledge Part 6 of 7 - What are objectives and strategies
SEL4 - Organisational Knowledge Part 7 of 7 - Business, marketing and sales plans
SEL4 - Proactivity Part 1 of 3 - Planning to engage with a prospective customer
SEL4 - Proactivity Part 2 of 3 - The structure of proactive communications
SEL4 - Proactivity Part 3 of 3 - Proactive Communications with customers
SEL4 - Product Service & Sector Knowledge Part 1 of 7 - Introduction Trailer
SEL4 - Product Service & Sector Knowledge Part 2 of 7 - The factors that drive change
SEL4 - Product Service & Sector Knowledge Part 3 of 7 - Sector and industry forces
SEL4 - Product Service & Sector Knowledge Part 4 of 7 - Competitor analysis
SEL4 - Product Service & Sector Knowledge Part 5 of 7 - Understanding the customer's sector, products and services
SEL4 - Product Service & Sector Knowledge Part 6 of 7 - What makes up a service
SEL4 - Product Service & Sector Knowledge Part 7 of 7 - Product experience, lifecycle and management
SEL4 - Propose & present solutions Part 2 of 4 - Building Proposals & Presentations
SEL4 - Propose & Present Solutions Part 3 of 4 - Giving Presentations
SEL4 - Propose & present solutions Part 4 of 4 - Presenting Value Anticipating Objections
SEL4 - Self-Discipline, Resilience & Self-Motivation Part 3 of 4 - Emotional Experience
SEL4 - Self-Discipline, Resilience, Self-Motivation Part 2 of 4 - Emotional Intelligence
SEL4 - Self-Discipline, Resilience, Self-Motivation Part 4 of 4 - Growth Mindset & Self-Regulation
SEL4 - Time Management Part 2 of 5 SCOPE Setting Goals, Challenging habits
SEL4 - Time Management Part 3 of 5 - SCOPE Organising Yourself
SEL4 - Time Management Part 4 of 5 SCOPE Protecting Your Time
SEL4 - Time Management Part 5 of 5 SCOPE Enjoying Your Time
Six steps to producing quantified value propositions in B2B - Webinar
Territory Design and Execution
The Customer's Perception is Reality
The Future Sales Manager
Virtual Sales Coach insights
Why resilience is more important than knowledge
Winning with procurement and professional buyers
Creating Memorable Presentations and Delivering them Consistently
Leadership style insight
Top five sales discovery questions
State of Sales 2025 Report: Key Findings
Why Goals Don't Work
The skills most new managers aren't taught and why that matters
How to make cold calls that work
Negotiate better and STOP giving away profit!
Bidding to win
ISP research explained
Why human connection still wins
The Top 10 Books That Will Sharpen Your Competitive Edge in Bids and Proposals - Insight
The enlightened sales manager podcast episode 2
The enlightened sales manager podcast episode 3
How you do anything is how you do everything! ISP NextGen season 3 podcast with Jacob Horne
Almost be a bit offended if they don't reply - ISP NextGen Season 3 podcast with Emily Brown
NAW Special, Episode 1 – Libby Doel & Imogen Ransom (Inside Sales Account Managers @ Dell Technologies)
NAW Special, Episode 2 – Megan Binns (Business Success Sales Representative)
NAW Special, Episode 3 – Chris Gelderd (Bid Manager @ OCS UK)
NAW Special, Episode 4 – Maria Jose Deben Amparan (Sales Executive Apprentice @ Royal Mail)
No one's coming to save you! ISP NextGen Season 3 podcast with Zach Hassanali
High performance prospecting - ISP NextGen Season 3 podcast with Amarjit Mudhar
NAW Special, Episode 5 – Lucas Laurie (Business Development Manager @ Siemens)
NAW Special, Episode 6 – Georgia Cooke (Account Manager @ Shoptalk)
NAW Special, Episode 7 – Natalie Murray (Consalia), Caleb Standaoff-Gibbons (Experian) & Ella Cooper (AWS)
Dive deep not wide - ISP NextGen Season 3 podcast with Sherman Urrutia
The buyer's not your boss, you're not a narcissist! ISP NextGen Season 3 podcast with Freddie Lodge
"Surrounded by idiots...it took 230 days!" ISP NextGen Season 3 podcast with Lauren Collins
"Fear, Failure & Finding Your Voice" – ISP NextGen Season 3 Podcast with Adam Gray
"Emotional intelligence is my superpower" – ISP NextGen Season 3 Podcast with Chloe Lasserre-Zucchini
"The answer is between your ears" – ISP NextGen Season 3 Podcast with John Tunstall & Doug Strycharczyk
"Reading the Room Beats Reading the Screen" – ISP NextGen Season 3 Podcast with Ryan O'Sullivan
"There's Always a Way to Do It Better" – ISP NextGen Season3 Podcast with Steve Radford
"You Gotta Start Somewhere, Right?" – Brett Davies (Director of Revenue @ Pebble)
"You don't have to talk, you just have to listen" – ISP NextGen Podcast Season 3
"It took me years to learn to listen properly" – ISP NextGen Season 3 Podcast with Helga Saraiva
"You're Not Selling Shoes… You're Selling Confidence" – ISP NextGen Season 3 Podcast