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How to keep selling 'Customer focused' and 'Human'
How to keep selling 'Customer focused' and 'Human'
Availability
On-Demand
Cost
£0.00
Credit Offered
1 ISP CPD Credit
Product Abstract
Duration: 58mins - As a result of joining this event the participant will understand how to adopt a client-centred approach which will enable them to create more authentic, genuine propositions that truly meet their customer's needs.
Recommended Audience
Sales professionals from any industry
Type of Audience
UK and International
Description
How to keep selling 'Customer focused' and 'Human' (to increase customer engagement and growth) To sell (or serve) effectively, you must focus on your client, even if it creates more work for you. This is a fundamental principle of sales. Committing to meeting the needs of your client gives you a huge competitive advantage. If you start from this position and remind yourself that the most important perspective is always that of the client, the experience you create will mean so much more for your clients. This webinar will encourage attendees to look at sales situations from their client's perspective which will put them among the best salespeople on the planet.
Key Takeaways
How to shift your mindset to one of service towards your clients How to utilise a sales process to foster stronger, more meaningful relationships How to create authentic, genuine propositions that truly meet your clients' needs
CPD Points
CPD Points: Two (when attending live) or one (watching the recording)
Presenters
Justin Leigh, Managing Director at focus4growth Justin is an accredited executive coach and the founder of Focus4growth Ltd. He is the best-selling author of Inspire Influence Sell, and has over 25 years' experience in sales and leadership. Justin is an accomplished author, trainer, facilitator, adviser and consultant, helping organisations to develop high performance, high growth leaders and sales teams.
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