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L4C8 - Customer Focus
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Build and sustain client relationships to maintain and grow business
 1 ISP CPD available
The Customer's Perception is Reality
 1 ISP CPD available
The Behavioural Edge Behind Top Sales Performers, The Out of Office Podcast, Episode 3
 1 ISP CPD available
(1)
Designing a Sales Process That Actually Gets Used
 1 ISP CPD available
Hearing Isn't Listening: How to Make People Feel Heard
 1 ISP CPD available
(2)
Negotiation and the Psychology of the Buyer - The Out of Office Podcast, Episode 4
 1 ISP CPD available
Accountancy, Entrepreneurship and Solving Problems - Pure Blue Ocean Customer Podcast, Episode 1
 1 ISP CPD available
The Sales Proposal Playbook
 1 ISP CPD available
(1)
Top Sales Methodologies 2026 - Insight
 1 ISP CPD available
(2)
Achieving sustainable success in sales through stewardship
 1 ISP CPD available
AI in sales: threat, opportunity or this year's fad?
 1 ISP CPD available
Becoming a trusted partner for account management excellence
 1 ISP CPD available
Buyer Behaviour - What are the key drivers in the decision making process?
 1 ISP CPD available
Client Experience Management: The low cost, high impact differentiator
 1 ISP CPD available
Client Sales Conversations
 1 ISP CPD available
Communication Intelligence for B2B sellers
 1 ISP CPD available
Connecting Emotional and Rational Pain Points
 1 ISP CPD available
Consultative Selling
 1 ISP CPD available
(1)
Contract Health - Winning and Delivering Better Large Complex B2B Contracts
 1 ISP CPD available
Convincing and Memorable Winning Sales Presentations
 1 ISP CPD available
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