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What does the future consumer mean for Sales?
What does the future consumer mean for Sales?
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Availability
On-Demand
Cost
£0.00
Credit Offered
1 CPD Credit
Product Abstract
Duration: 40 minutes Learning objectives:How sales leaders can use the projected future of the consumer to transform their sales operations and businesses
Recommended Audience
Head of Sales Sales Directors Account Directors Sales Management & Leadership Professionals
Type of Audience
English-speaking UK and International
Description
Consumer Goods and Retail are at an inflection point. Disruptive technologies and new business models are revolutionizing the way people shop and what they buy. In this session, EY shares insights from their ground-breaking FutureConsumerNow research and facilitates a discussion on the implications for Sales.
Key Takeaways
· How consumers are likely to change and what are the implications for companies today · The key changes leaders need to make across their ecosystems, operating models, and capabilities so they are fit for a very different future · How consumer leaders can use a different way of thinking about the future to transform their businesses with the right degree of agility and speed · The headline implications for Sales and what needs to change to meet the challenge of the future consumer
CPD Points
CPD Points: One
Presenters
Andrew Cosgrove - Global Consumer Knowledge Leader & Lead Analyst,EY An accomplished thought leader, Andrew is the EY Global Business Insights Leader at EY Knowledge. He is responsible for EY’s research and analysis teams across sectors, service lines and regions. Andrew has more than 20 years of industry experience, including strategy and consulting roles at a leading global food company and a leading management consulting firm. He is a frequent speaker at industry and EY events including the Consumer Goods Forum Global Summit and Future Leaders' Program, World Retail Congress, GMA Leadership Forum, and Consumer Analyst Group Europe. Andrew's perspectives on the market are quoted in publications including theFinancial Times,Wall Street JournalandJust-Food.com. He is co-author ofManaging Profitable Growth in Emerging Markets: Scaling the Tail. Andrew has an MBA from the London Business School.
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