OasisLMS

Duration: 57mins - As a result of joining this event the participant will know how to establish the role of trusted adviser, which will enable them to become embedded within their client's business.

All sales professionals

UK and International

It is a salesperson's utopia to be seen by their clients as a trusted adviser - playing an essential and crucial role within their client's business. This position is one that takes time and trust to establish, but once in place, it will lead to a long-term and mutually beneficial partnership. It will take the discussion away from price and cost while effectively keeping your competition at bay. The customer will also have a more enriched relationship with you as a product or service provider. In this session we will look at how the role can be established and maintained. We will also discuss how to maximise the impact of the position once established for both the salesperson and customer.

How to establish the role of trusted adviser. The importance of developing trust. The impact it will have on the sales process.

CPD Points: Two (when attending live) or one (watching the recording)

Tim Bardgett L.ISP, technical services manager at Galaxy Insulation With over 24 years' experience in the sales environment, Tim has developed vast knowledge of the sales process and customer behaviour. Tim has also been on the 'other side of the table' in a procurement role giving a unique insight into the relationship between salesperson and customer.