Selling with insight: Understanding customers to deliver more value
Availability
On-Demand
Cost
£0.00
Credit Offered
1 CPD Credit
Duration 55 minutes: As a result of joining this event, you will know how to research and interpret your customers' business context, which will enable you to stay relevant throughout their buying journey and build stronger partnerships
Front line salespeople looking at the insight they need to create around their customers.
UK and International
We have all heard about how buyers are further through their buying journey before they begin to engage will sellers. For salespeople this means that we have to build a deeper understanding of our customers, their people and their buying process. We need to be keeping pace with our customers' buying cycles not dragging them back to fit in with our selling process. In this webinar Patrick will be looking at what the most successful salespeople are doing to ensure that they maximise their relevance to their customers by building true insight into their businesses and markets to deliver value that goes far beyond the product and addresses the customer's strategic priorities.
Techniques to track and match evolving buying cycles Practical ways to research and interpret customer markets Methods to create value that strengthens long-term relationships
CPD Points: Two (when attending live) or one (watching the recording)
Patrick Joiner FF.ISP, sales consultant, trainer and coach Patrick Joiner is an experienced salesperson and sales manager and for more than 20 years has been working as a sales consultant, trainer and coach. He has supported thousands of salespeople in more than 20 countries develop the skills and knowledge to deliver a great sales experience to their customers and to sell better, sell more and earn more!
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