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The Enlightened Sales Manager Episode 7: How to Earn Respect, as a New Sales Manager
Availability
On-Demand
Cost
£0.00
Credit Offered
0.5 ISP CPD Credit

One day you're out for drinks with your colleagues. The next, you're their manager. Greg Barnes argues that respect isn't handed over with the promotion: it has to be earned, and the first step is giving it, by seeing your people as human beings with their own strengths, frailties and earning opportunities rather than as numbers.

Greg sets out the behaviours a new manager must adopt to gain the team's respect and keep it: a consistent management style that becomes second nature, making decisions and sticking to them, no favourites and even-handed treatment, never losing your temper, being friendly without confusing friendliness with friendship, role-model conduct (including arriving on time and leaving early at social events), keeping commitments rather than making promises, and praising in public while criticising in private, using the sandwich technique.
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