Hybrid selling - managing a virtual and in-person sales process-Hybrid-selling---managing-a-virtual-and-in-person-sales-processd

Video Transcription

Video Summary

The webinar explored hybrid selling, emphasizing how combining in-person, virtual, and phone-based selling can improve effectiveness. Host Guy Lloyd introduced Justin, an experienced sales trainer and author, who shared practical advice for adapting to modern sales environments shaped by remote work and changing customer expectations.<br /><br />Justin outlined three core hybrid-selling principles: choose strategically which meetings should be in person versus online, prioritize and schedule tasks deliberately, and map clients, meetings, and work cycles using time-blocking and reflection. He then presented 12 tips for virtual and remote selling. These included following a proven sales process, creating a professional setup, mastering the platform, minimizing distractions, clarifying the “why” behind meetings, and sending strong agendas and invitations. He also stressed using video over phone calls, maintaining eye contact with the camera, building rapport, listening carefully, summarizing clearly, confirming next steps, and keeping momentum by booking the next meeting. His final tip was to blend virtual and physical touchpoints with mailed items, samples, or other assets where appropriate.<br /><br />The session closed with a Q&A on practical issues like meeting timing, recording calls, and adapting to smaller opportunities. Justin also highlighted his community work and commitment to social impact.

Keywords

hybrid selling

virtual selling

remote sales

time-blocking

sales process

video meetings

customer engagement

sales training

meeting follow-up