Level 3 - Objection handling-L3C2

L3C2 - Objection Handling

Video Transcription

Video Summary

The transcript explains a sales method for handling objections called VAR: Validate, Ask, Repropose. Instead of panicking when customers object, salespeople should first validate the customer’s concern, not the objection itself. Next, ask open questions to uncover the real issue, missed needs, or hidden impacts. Finally, repropose the original solution with clearer value or suggest a better fit, even if it’s not your product. The approach builds trust, shows genuine care, and helps customers feel understood rather than dismissed.

Keywords

sales objections

VAR method

validate ask repropose

customer concerns

objection handling