APS Fellows Only: Lockdown to Looking Forward: Leadership, an unhealthy addiction-For-APS-Fellows-Only--Lockdown-to-Looking-Forward--Leadership-an-unhealthy-addiction

For-APS-Fellows-Only--Lockdown-to-Looking-Forward--Leadership-an-unhealthy-addiction

Video Transcription

Video Summary

The webinar introduced Jeremy Moore, who challenged traditional leadership thinking by describing leadership as “an unhealthy addiction.” He argued that organizations keep investing in more leadership training, MBAs, coaching, and knowledge, yet employee well-being, engagement, trust, and productivity have not improved. Instead, he said leaders should focus on the “demand side” of leadership: the people being led and the impact leaders have on them.<br /><br />Moore explained that many leaders know what good leadership looks like—clear strategy, purpose, balance, communication, trust, empathy, and respect—but often fail to deliver it. He described this gap between knowing and doing as addiction-like behavior, reinforced by a “lazy brain” that defaults to familiar patterns and resists change.<br /><br />His solution is to measure leadership impact using ZoomCal’s 12-question Leadership Impact Score, based on trust, empathy, respect, loyalty, engagement, and well-being. He emphasized that if leadership impact is measured, it can be improved. He also discussed discretionary effort—the extra commitment people give when they feel a strong sense of belonging—which cannot be directly measured but can be encouraged through the right culture.<br /><br />The session ended with Q&A on buy-in, peer leadership issues, and how to recognize and improve leadership impact across organizations.

Keywords

leadership addiction

Jeremy Moore

leadership impact

employee well-being

engagement

trust

empathy

ZoomCal

discretionary effort